In 2010 I was contemplating selling my home. Exit was (is) considered one of, (if not the top), agency in NL. I called and was connected with Ruby Manuel. I expected a verbal estimate but was presented with a detailed report that went well beyond my expectations given the fact she knew I wasn't selling.
Needless to say, I never forgot her and 4 years later the time finally came....It was a bittersweet process for me because deep down, I really didn't want to sell but knew I had to move on. I trusted her expertise implicitly as she guided me through what was, for me, was an emotional process. In a buyer's market selling can be stressful, but Ruby's late-night texts with thoughtful words of inspiration kept me going...
Ruby Manuel is a name synonymous with professionalism, diplomacy, integrity and a little personal touch thrown in for good measure. The right agent is crucial, whether selling or buying. 'Above and beyond the call of duty'. Why settle when you can retain the number one agent in the province?

Dear Ruby,

I will say that this process was frustrating at times, especially towards the end, but certainly not because of you. Your patience and insight certainly made it easier from the beginning and we knew you kept our best interests in mind. To put it in a few words, you made us feel like we were your only clients. All those emails, questions, concerns - I didn't stress over it because I knew you would give an answer or find one. I was amazed that you always responded so quickly. As in education, you were always positive, super organized, knowledgeable and certainly personable. In some ways I will miss it - not getting your regular emails and words of encouragement! I sang your praises at home and Jessica would fondly say, did THE RUBY give us any news today. You are a superhero! You certainly prepared us for everything we encountered.                                        Thank you for your kind words. If we ever want to sell or buy again, you'll be sure to get a call. If anyone is looking for an agent, you will certainly be recommended.

 Again, many thanks!

 Marlene and David

As first time home buyers, Ruby took the guesswork out of the whole process.  Her knowledge and experience made buying our home easy and enjoyable.  Ruby was thorough, friendly, and always available to answer our questions and provide guidance.  If you want someone in your corner to make sure you get your perfect home, make sure to call your Smart Call Realtor, Ruby Manuel

Laura and Karl

Hi Ruby,

We would like to thank you for all your efforts in helping us to purchase our new property. We had all but given up on a purchase due to the unprofessional attitude shown by another real estate agent. That agent failed to put any real effort into helping us find a suitable property and we felt we had to do all the work. Then we met you and the difference was like night and day. We started receiving regular updates on new listings and within 2 weeks we viewed a number of properties with you. You showed genuine concern for our needs and pointed out pitfalls when you noticed them. In the third week we made an offer and wrapped up the deal in short order. It is because of your professional attitude, courtesy and boundless energy we are currently enjoying our great new property. Thanks Again.

Marie and Paul

When a very unexpected move out of province lead me to look for a realtor I wanted someone that was going to make this rushed situation go as smoothly as possible, and that is exactly what I found in Ruby.  Her personality and attention to detail is amazing.  From the very first meeting with her I knew that she was going to do everything she could to help us sell our home in the very short time we had.  She quickly got all the information, pictures and paperwork done and we were on the market much faster than I had expected.  I have moved a lot, and have experienced many different agents, but none as great as Ruby.  She made us feel confident in our choice from the very beginning and never failed us.  She was always there to answer questions and took us step by step through the whole process.  She gave our property such attention and went above and beyond any other agent I have seen to give us the most market exposure possible.  No matter what time of day she is always available to her clients, she even showed up with a written offer at 11:00pm one night knowing that time was of the essence.   With all her work and attention we were only on the market for a few days before we accepted an offer.  I can not thank her enough for making such a stressful situation go so easily.  Even though we do not live in Newfoundland anymore I will continue to recommend her to anyone there I know. So for anyone looking for a realtor who really cares and will do everything she can for you, talk to Ruby.  She is a wonderful person and an amazing realtor, you will not be disappointed!!